About Cence & Hunan Xiangyi
Cence is a leading centrifuge brand in China, created and owned by Hunan Xiangyi Laboratory Instrument Development Co., Ltd., a high-tech enterprise specializing in centrifuge manufacturing since 1966.
Frequently Asked Questions
What products do you offer?
We manufacture various centrifuges including floor-type, blood bank, medical, laboratory, PRP/PRF, crude oil, refrigerated, high speed, and low speed centrifuges.
Can I get samples?
Yes, samples are available with sample and shipping fees charged at competitive prices.
What is your lead time?
Sample orders: 4-7 days after deposit. Bulk orders: 15-30 days. Delivery time depends on destination and shipping method.
Do you offer customization?
Yes, we provide both OEM and ODM services as an original manufacturer.
What payment methods do you accept?
We accept Western Union, T/T, LC, and Alibaba Trade Assurance.
What shipping methods are available?
We offer flexible shipping including express (UPS, FedEx, TNT), sea, air, or combined transportation based on order quantity.
What certifications do you have?
Our products are certified with CE, ISO13485, ISO9001, and FDA.
What is your warranty policy?
All Cence products come with a 1-year warranty including free accessory replacement and shipping. After warranty, only accessory cost is charged.
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